Shipping policy
Shipping Policy – Avi’s Opticians
At Avi's Opticians, we are committed to delivering your eyewear safely and efficiently. Please read our shipping policy below for details regarding order processing, delivery timelines, and shipping charges.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
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Ready Products (Sunglasses / Frames): Dispatched within 1–2 working days.
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Prescription Eyeglasses: Since lenses are custom-made according to your prescription, processing may take 3–5 working days before shipping.
Orders are not processed or shipped on Sundays or public holidays.
2. Shipping Charges
We offer the following shipping options:
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Free Shipping across India on orders above ₹2,000
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Standard Shipping: ₹100 for orders below ₹2,000
Shipping charges (if applicable) will be calculated and displayed at checkout.
3. Delivery Time
Estimated delivery times after dispatch:
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Goa: 1–2 working days
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Major Cities in India: 3–5 working days
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Remote Locations: 5–7 working days
Delivery timelines may vary depending on courier availability and location.
4. Courier Partners
We ship orders through trusted courier services to ensure safe and timely delivery.
Once your order is dispatched, you will receive a tracking number via email or SMS to track your shipment.
5. Packaging
All eyewear products are carefully packed with protective materials to ensure they arrive safely. Each order typically includes:
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Protective eyewear case
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Cleaning cloth
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Secure outer packaging
6. Order Tracking
After dispatch, you will receive a shipment tracking link via email or SMS so you can monitor the status of your delivery.
7. Delays in Shipping
Delivery delays may occasionally occur due to:
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High demand or sale periods
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Courier service disruptions
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Weather or natural events
If your order is significantly delayed, please contact us and we will assist you.
8. Incorrect Shipping Address
Please ensure that your shipping address is accurate.
Avi's Opticians will not be responsible for orders delivered to incorrect addresses provided by customers.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Avi's Opticians
📞 Phone: +91 9607774123
📧 Email: info@avisopticians.com